Please note that our office is currently not open to any walk-in traffic due to modified operations due to the COVID-19 pandemic.
Phone: Our service hours are Monday - Friday, 9am - 5pm except Tuesday, when hours are 10am - 5pm. You can reach us by phone at (434) 982-6000 or (866) 391-0063.
Email: [email protected] Please do not send any requested documents as email attachments. For the security of your information, we will not be able to process documents sent in this manner. Use our email address only for correspondence.
Mailing Address:
Student Financial Services
P.O. Box 400204
University of Virginia
Charlottesville, VA 22904-4204
Street Address:
1001 North Emmet Street (across from the Barracks Road Shopping Center)
Staff Directory
| Administration | ||
| Steve Kimata | [email protected] | Assistant VP, Student Financial Services |
| Sarah Doran | [email protected] | Chief of Staff and Director of School and Departmental Relations |
| Sabrina Whitcomb | [email protected] | Associate Director, Training and Compliance |
| Amy Nolasco | [email protected] | Business Systems Analyst |
| Mary Fields | [email protected] | Office Manager |
| Financial Aid | ||
| Scott Miller | [email protected] | Director, Financial Aid |
| Sharlene Sajonas | [email protected] | Associate Director, Athletic Grant-in-Aid |
| Vacant | Associate Director for Undergraduate Financial Aid | |
| Debbie Davis | [email protected] | Assistant Director, Graduate Aid |
| Andrew Breen | [email protected] | Assistant Director, Financial Aid |
| Oshae Berry | [email protected] | Assistant Director, Financial Aid |
| Rylie Carlson | [email protected] | Assistant Director, Financial Aid |
| Colin Burnette | [email protected] | Undergraduate Financial Aid Administrator |
| Haike Giragosian | [email protected] | Undergraduate Financial Aid Administrator |
| Heather Logan | [email protected] | Undergraduate Financial Aid Administrator |
| Matthew Ford | [email protected] | Undergraduate Financial Aid Administrator |
| Stephanie Poindexter | [email protected] | Undergraduate Financial Aid Administrator |
| Elizabeth O'Flynn Steppe | [email protected] | Undergraduate Financial Aid Administrator |
| Vacant | Undergraduate Financial Aid Administrator | |
| Scholarships | ||
| Melvin Miller | [email protected] | Associate Director, Financial Aid |
| Danielle Brown | [email protected] | Scholarship Officer |
| Stacey Parmenter | [email protected] | Scholarship Specialist |
| Jesse Roberts | [email protected] | Awarding Specialist |
| Lauren O'Neill | [email protected] | Awarding Specialist |
| Loans | ||
| Jessica Marvin | [email protected] | Loan Coordinator |
| Jeanie Sampson-Giles | [email protected] | Loan Coordinator |
| Student Accounts | ||
| Isaiah Behnke | [email protected] | Director, Student Account Operations |
| Vacant | Supervisor, Military Billing and Contracts | |
| Candie Flippen | [email protected] | Student Accounts Analyst |
| Joyce Walton | [email protected] | Student Accounts Specialist |
| Jake Blizzard | [email protected] | Student Accounts Analyst |
| Collections | ||
| Trudy Taylor | [email protected] | Assistant Director, Cashiering & Collections |
| Vacant | Senior Accounts Receivable Specialist | |
| Telisa Alston | [email protected] | Accounts Receivable Specialist |
| Lucy Wrenn | [email protected] | Accounts Receivable Specialist |
| Cashiering | ||
| Maggie Duncan | [email protected] | Payment and Student Account Analyst |
| Heather Benson | [email protected] | Accounting Cashier |
| Accounting & Reconciliation | ||
| Lisa Shuler | [email protected] | Director, SFS Accounting and Modeling |
| Ashley Rogers | [email protected] | Reconciliation Accountant |
| Customer Service & Communications | ||
| Jenn Bari | [email protected] | Contact Center Manager |
| Chris Brazelton | [email protected] | Tier 1 Supervisor |
| Andrea Jackson | [email protected] | Customer Service Representative Tier 1 |
| Maggie Comeau | [email protected] | Customer Service Representative Tier 1 |
| Mengjun Yu | [email protected] | Customer Service Representative Tier 1 |
| Staci Byrd | [email protected] | Customer Service Representative Tier 1 |
| Catie Payne | [email protected] | Customer Service Representative Tier 2 and Team Lead |
| Irene Paschall | [email protected] | Customer Service Representative Tier 2 |
| Randy Sawyer | [email protected] | Customer Service Representative Tier 2 |
| Vacant | Customer Service Representative Tier 2 | |
| JT Peifer | [email protected] | Customer Service Representative Tier 2 |
| Ja'net LaPointe | [email protected] | Imaging Specialist |
| Chris Doran | [email protected] | Communications and Financial Education |
| Dustin Ciraco | [email protected] | Communications Assistant |
| IT Services | ||
| Wendy West | [email protected] | Manager, Information Technology Support |
| Lloyd Dollins | [email protected] | Supervisor, IT |
| Vacant | Supervisor, IT Development | |
| Michael Holian | [email protected] | Applications Systems Analyst/Programmer |
| John Martin | [email protected] | Financial Aid Application Analyst |
| Mac Koslowski | [email protected] | Applications Systems Analyst/Programmer |