Giving Parents and Others Permission to Access Student Account Information

Do you want your parents/guardians or other family members to have access to your UVA financial information, such as tuition billing or financial aid information?  Would you like for your parents or others to be able to pay your bill on your behalf?  Please provide the following authorizations to be sure your parents/guardians are kept in the loop about your finances at UVA.

Authorization to Release Financial Information Form

This form allows Student Financial Services to have free and open conversations on the phone, through email, or in person with those individuals authorized by the student.  Without this form, we cannot speak with anyone but the student about his or her UVA finances.  This form will not, however, provide online access to the student's account information.  For that access, the student should set up authorized user accounts for parents and others who will need access to account information.  Only a student can create an authorized user account.

Establish Authorized Users in UVAPay

In addition to having access to the student's account, this authorization will also allow an authorized user to: receive email notifications about new charges, past due charges, and applying for need-based financial aid; view charges on the student's account; sign up for the semester payment plan; and pay individual charges on the student account through the authorized user login to UVAPay

Read on below for how to set up an authorized user, or follow this link for step-by-step instructions. Students, start by logging in to your SIS Student Center (www.virginia.edu/sis) and click on “UVAPay” in the Finances section. Once in UVAPay, click on “Actions” in the upper right, and choose “Manage Authorized Users”.  Click “Add Authorized User” to add a new user. You must know the e-mail address of the person you wish to authorize.

The authorized user will receive an e-mail with instructions on how to log in to the system to verify their authorized user account. Please ensure the email address you enter is correct or your authorized user will not receive important email messages from our office.

The student may revoke the access of an authorized user at any time. For each authorized user, a primary e-mail address is required.

Resetting a Password for an Authorized User

Only the authorized user can reset the password for the account.  Neither the student nor Student Financial Services can perform this service.  If the user is unable to reset the password, it may be necessary for the student to remove the current authorized user account and establish a new one.