The information on this page helps you understand your undergraduate financial aid offer letter and what steps you need to take to have loans credited to your account. We've also put together a video that walks you through these steps. Make sure you complete all the necessary steps for your loans to credit your account, if you choose to accept your loans.
Your Official Financial Aid Offer and What You Need to Do
Log in to your SIS account to review your financial aid offer. Once in SIS, choose “View Financial Aid” under the Finances section, and choose the appropriate aid year. Look for the "Award Letter" link to print a copy for your records or to save it as a .pdf to send on to someone else, like your parents. Please note that financial aid offers are only shown online in the SIS or in UVAPay, and you will not receive a paper letter. If your offer changes later for some reason, you'll be able to see the history of your offer letters for the year at any time.
If you have been offered grants, these will show in your financial aid offer in an "accepted" status. Our assumption is that everyone wants to accept money that does not have to be paid back! There are dozens of named grants, so you may not recognize one award or another right away.
An important note for undergraduate transfer students: until your school of enrollment reviews your transfer credits (usually before the start of the first term of enrollment), we will offer you loans as if you are a first-year student. Once your school reviews your credits and sets your academic level, we'll adjust your loans to the reflect the correct level for you. For students with need-based loans, the total loan amount will not change, but the types of loans will.
Because they do not need to be repaid, we accept any grants on your behalf. You can accept all, accept part, or decline each loan award offered to you. After logging into your SIS account, click "Financials" in the left menu, then "Finance Center." Next choose "View Financial Aid," and then "Accept/Decline Awards." To accept the full amount of a loan or decline a loan, select the appropriate button and follow the prompts. To accept only part of a loan total, click the button to "Accept" the loan, then change the amount shown from the full amount to the amount you would like to accept for the year (half for each semester).
If you make a mistake or change your mind, most awards can be reinstated later.
If you have not had a Direct Loan or an Institutional or Nursing Loan before, you will need to complete entrance counseling and sign a Master Promissory Note before the disbursement of any loans.
For Direct Loans, go to StudentAid.gov.
For Institutional and Nursing Loans, go to https://heartland.ecsi.net/.
If you have received any scholarships that are from outside UVA, or other resources such as military educational benefits or ROTC awards, please report these using out Outside Scholarship Self-Reporting Form. You must report all outside scholarships and other resources to us. Note that these may lead to an change to your existing aid. In such cases, we will send you an email about your revised offer. For more information on how scholarships and grants can impact your financial aid, visit our Scholarships and Grants web page.
Receiving financial aid is dependent upon maintaining satisfactory academic progress. Please note that federal Pell Grants, Federal Work Study, and SEOG grants are based on eligibility determined by Congressional action, and funding levels are subject to change.
You may request an increase to your budget for either the one-time computer expense or to cover the cost of health insurance. You'll find these forms on our forms page under the link to the appropriate aid year. When we've processed your request, you should receive an email notification from us, usually within about one month from the time you submit the form.
If SFS modifies your financial aid offer after the release of the official financial aid offer, you should receive an email notification about the revisions. See when you might make requests to change your aid or when we may adjust your aid based on additional information. Please also note that because of COVID-19, SFS has had to make changes or adjustments to financial aid offers, and we anticipate that the fluid nature of the pandemic may require further adjustments as we move forward.
Follow this link for more information about types of aid included in your financial aid offer. Students should read the sections that apply in their particular situation.
Please email all questions to [email protected] or call (434) 982-6000.